Servicing Communication Testing Apprentice
American Express · Gurugram, Haryana
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From the original post
Looking to start your career with one of the world's most respected financial services companies? American Express is hiring Apprentices for its Servicing Communication Testing Team in Gurugram, Haryana. This opportunity is designed for graduates with up to 11 months of experience and is an excellent choice for freshers interested in Quality Assurance (QA), User Acceptance Testing (UAT), automation, and digital communication testing. If you're eager to work in a global organization while learning modern testing practices, this apprenticeship can be a strong foundation for your career. American Express (Amex) is a globally recognized financial services company known for its credit cards, payment solutions, digital banking services, and customer experience. Founded over 175 years ago, the company serves millions of customers and businesses across the world while continuously investing in technology, innovation, cybersecurity, and digital transformation. American Express is widely respected for its employee-focused culture, career development programs, flexible work models, and inclusive workplace. Responsibilities: Perform end-to-end User Acceptance Testing (UAT) for customer communications; Validate letters, emails, SMS, and push notification workflows; Prepare structured testing reports with supporting evidence; Identify opportunities to automate repetitive validation tasks; Assist in developing lightweight automation scripts; Collaborate with Product, Technology, and Marketing teams to clarify requirements; Maintain accurate documentation of defects and testing outcomes; Track testing progress, timelines, and project risks; Explore new automation tools and technologies to improve testing efficiency; Support communication template validation before production releases. Requirements: User Acceptance Testing (UAT); Manual Testing fundamentals; Basic Software Testing Life Cycle (STLC); Agile methodology; Basic SQL; Python fundamentals; Selenium basics; API fundamentals; Data validation concepts; Test documentation; Defect reporting; Analytical thinking; Strong written and verbal communication; Attention to detail; Problem-solving mindset; Willingness to learn automation testing. Required Skills: User Acceptance Testing (UAT), Manual Testing, Software Testing Life Cycle (STLC), Agile Methodology, SQL, Python, Selenium, API Testing, Data Validation, Test Documentation, Defect Reporting, Analytical Thinking, Communication, Attention to Detail, Problem Solving, Automation Testing