Customer Service Representative
Cognizant · Indore, Madhya Pradesh
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- Location
- Indore, Madhya Pradesh
- Posted
- 42d
- Category
- General
- Source
- Job board
- Salary
- Not listed
- Apply
- Not listed
About this role
Customer Service Representative is an open role at Cognizant (Indore, Madhya Pradesh). PANI surfaced this listing from Job board. PANI does not take the application. You apply at the employer or the original poster.
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From the original post
Handling customer queries via phone, email, and chat with professionalism. Resolving concerns via SOPs, recording interactions, and escalating complex issues. Responsibilities: Responding to customer inquiries, resolving issues, documenting interactions, escalating complex cases, coordinating with teams, and maintaining service metrics. Requirements: Diploma or degree in any discipline; strong communication skills and customer interaction experience. Required Skills: Customer Service, Communication, Problem-Solving, English Proficiency, Telecommunications, HTS
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