Customer Onboarding Specialist

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Help businesses go live on WhatsApp Business API. You will guide customers through onboarding, Meta business verification, template setup, and basic chatbot configuration. This role combines client communication with technical setup — ideal for someone organised, patient with customers, and comfortable following checklists. Requirements: Clear communication in Telugu and English Comfort with SaaS dashboards and step-by-step processes Basic understanding of messaging APIs is a plus Patient, detail-oriented approach to customer onboarding Ability to manage multiple client setups in parallel