Customer Marketing Manager

From the original post

This job post describes an opportunity for a Customer Marketing Manager at Dataiku, known for being the Platform for AI Success. The role centers around customer advocacy, content development, and facilitating strategic marketing activities to showcase the achievements of Global 2000 customers. Reporting to the Senior Manager of Customer Marketing, the position plays a crucial role in executing established marketing strategies, connecting multiple stakeholders, and drawing meaningful insights from customer interactions. Company Background Dataiku stands as a leader in the AI sector, providing an orchestration layer for building, deploying, and governing AI solutions. This technology empowers teams to operate analytics and machine learning efficiently while ensuring organizational governance and control. The company emphasizes its capability to enhance business performance through AI, catering to leading companies globally. This context presents an appealing opportunity for job seekers interested in contributing to a forward-thinking organization at the intersection of technology and business intelligence. Key Responsibilities The role encompasses various responsibilities, primarily focusing on: Customer Storytelling & Content Development: The candidate is expected to create engaging content, including case studies, testimonials, and blog posts that share compelling customer success stories. Candidates should possess skills to conduct interviews and translate complex technical achievements into relatable narratives. Customer Advocacy & Reference Activation: This includes managing customer participation in events and initiatives aimed at sharing experiences and advocating for Dataiku's products. Building strong relationships with customers to enhance their advocacy journey is vital. Business Impact and Collaboration: Collaborating internally is essential to ensure that customer stories integrate seamlessly into marketing campaigns across different functions such as product marketing, sales, and public relations. Program Management & Operations: Managing end-to-end execution of customer marketing initiatives will involve coordinating approval processes and maintaining organized records of customer assets and interactions. Task priority will depend on strategic business needs identified alongside partner teams. Continuous Improvement: The position encourages staying updated with the latest marketing practices and exploring AI-powered tools for enhanced productivity in content development and project management. Required Skills Candidates looking to apply for the Customer Marketing Manager position must demonstrate the following skills: A minimum of 5 years' experience in customer marketing or related B2B roles, ensuring a solid background in content marketing, advocacy, or communications. Proven experience in crafting customer-facing content, including but not limited to case studies, videos, and thought leadership articles. Exceptional writing, interviewing, and storytelling capabilities that can make complex technical subjects approachable for various audiences. Ability to manage cross-functional projects, indicating strong organizational skills and multitasking capabilities. A demonstrated knack for relationship-building, particularly with customers and internal teams such as sales and executive leadership. Technical proficiency in utilizing AI tools for content generation and project oversight, a valued asset for candidates. Preferred Skills While not mandatory, additional qualifications that can enhance a candidate's application include: Experience working in SaaS, AI, or technology sectors, particularly relevant given Dataiku's focus on these areas. Familiarity with customer advocacy and reference management systems, adding to the understanding of customer engagement strategies. Salary and Benefits The compensation package for this role will be discussed during the interview process. Dataiku's national base pay for this position ranges from $100,000 to $140,000 USD. Additional benefits offered include: Comprehensive medical, dental, and vision plans Stock options Paid parental leave Flexible spending accounts and commuter benefits 401k matching, paid vacations and sick leave, and overly supportive health and wellbeing perks Ideal Candidate Profile To thrive in this role, candidates should be innovative and collaborative, with a knack for storytelling that can engage and resonate with diverse audiences. The ideal candidate will take part in shaping Dataiku's narrative in the AI space while aiding in customer discovery and marketing initiatives. Dataiku Culture Dataiku prides itself on creating an inclusive environment that champions diversity. The company believes a varied identity is a source of strength and ensures all its employment practices uphold dignity and fairness. As an equal opportunity employer, Dataiku seeks to accommodate candidates from all backgrounds. This job offer was originally published on jobicy.com