Job Title: Tech Support / Call Center Representative
Company Name: Gigabyte Technology India Pvt. Ltd.
Location: Kolkata
” Urgent Requirement”
Job Description:
We are seeking a dynamic and customer-focused individual to join our team as a Call Center Representative. As a vital part of our customer service department, you will be responsible for handling quick responses through emails and phone calls. Strong proficiency in English, both spoken and written, is a key requirement for this role.
Responsibilities:
Efficiently handle customer inquiries and concerns through prompt responses via email and phone calls.
Provide exceptional customer service to ensure customer satisfaction.
Maintain a professional and courteous demeanor in all interactions with customers.
Document and update customer information in the system accurately.
Collaborate with team members to resolve complex issues.
Requirements:
Excellent command of English, both spoken and written.
Previous experience in a customer service or call center role is preferred.
Strong communication skills with the ability to articulate information clearly and concisely.
Ability to handle a high volume of inquiries while maintaining accuracy.
Proficient in using customer service software and computer applications.
Qualifications:
High school diploma or equivalent; college degree is a plus.
Previous experience in a call center or customer service role is beneficial.
Exceptional interpersonal and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Written Exam – Basic Computer Technical Knowledge * Mask 50
Written Exam – Need to Replay of 5 Example of Customer Inquiry * Mask 50
How to Apply:
If you meet the above qualifications and are excited about the prospect of joining a dynamic team, please submit your resume to [email protected]. In your mail, highlight your relevant experience and explain how your skills align with the requirements of the Call Center Representative position.
Walk in interview
Address: First floor, 11, Prafulla Sarkar Street, Near Anand Bazaar Patrika, Kolkata – 700072, India
Contect Number: 033-3560-0609
Time : 11 AM to 4 PM
Job Types: Full-time, Fresher, Walk-In
Pay: ₹10,000.00 – ₹12,000.00 per month
Benefits:
Provident Fund
Shift:
Day shift
