Senior Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Designs, develops, and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life. Responsible for the full product lifecycle management, with a technical focus, including strategy, design, development, management, and end of life of new, existing or acquisition products. Leverage market insights to understand market/customer needs as well as emerging technology developments and trends to identify new opportunities or make adjustments to current product offerings. Balances deep subject matter expertise in the product, business use cases and strong technical aptitude. Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Responsible for cross-functional stakeholder management to include but not limited to design, engineering, scrum teams, business leaders, etc., functioning as technical expert with a fluency in development concepts and modern development practices. Positions in this function may require a background or degree in computer science or engineering. Generally work is self-directed and not prescribed.

Primary Responsibilities:

  • Product Manager for US Healthcare IT product or portfolio of products
  • Define and drive product strategy & Roadmap for products
  • Clearly articulate product vision, strategy and roadmap to engineering team effectively as and when needed
  • Owner of portfolio backlog and roadmap execution
  • Collaborate with UX & engineering team to drive product design
  • Identifies and accesses relevant data to build compelling business case in self-directed manner
  • Consistent value delivery based on business MBOs
  • Drive system demo to stakeholders and customers
  • Prioritize backlog at feature and user story level with complete understanding of feature
  • Effective action on feedback received during retro meetings
  • Identify potential issues and pro-actively develops mitigation plans
  • Build & drive culture of innovation in the portfolio
  • Works with less structured, more complex issues
  • Serves as a resource to others
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Eligibility
To apply to an internal job, employees must meet the following criteria:

  • The candidate should have completed 12 months in the current role
  • The candidate should not be on any active CAP/ PIP
  • The performance review of the candidate has to be ME & Above in the last common review

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • At least 15 years product management experience in US Healthcare IT Industry (MBA or equivalent business degree is preferred)
  • Deep understanding of Healthcare domain, segments business practices and financial structures
  • Expertise in defining and driving product strategy & Roadmap for products
  • Expertise in identifies business opportunities to leverage technology and driving improvements in product capabilities
  • Expertise in defining user/buyer personas, translating user/buyer needs and decision criteria into actionable plans
  • Expertise in analyzing, reviewing, and forecasting data for operational and business planning
  • Expertise in gathering market insights, analysis competitive landscape and recommend product strategy across the product lifecycle
  • Expertise in driving cost/benefit analysis and track forecast to ensure the product is performing as expected
  • Expertise in applying data-driven knowledge and best practices to improve product
  • Expertise in gathering requirements from the business, documenting and maintaining product backlog/roadmap
  • Expertise in process improvement, workflow, benchmarking and / or evaluation of business processes required
  • Understanding and ability to conduct meaningful conversation with technology team on various existing and emerging technologies and overall solution space

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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