# Jr Team Member – Network Operations & Support – Platform Planning & Network Design at Tata Communications

Canonical: https://panihq.com/jobs/jr-team-member-network-operations-support-platform-planning-network-design-at-tata-communications-chennai-tamil-nadu-india-53652

Jr Team Member – Network Operations & Support – Platform Planning & Network Design is an open role at Tata Communications (Chennai, Tamil Nadu, India). PANI surfaced this listing from a Job board post by Kunal Bagde. PANI does not take the application. You apply at the employer or the original poster.

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## From the original post

Job Role: Jr Team Member – Network Operations & Support – Platform Planning & Network Design
Company: Tata Communications
Job Location: Chennai, Tamil Nadu, India
Job Type: Full Time
Job ID: 6511904020
Tata Communications Jr Team Member Overview
Tata Communications is hiring a Jr Team Member for Network Operations & Support – Platform Planning & Network Design in Chennai. The role focuses on end-to-end service delivery for international customers, order management, supplier coordination and ensuring timely installation to meet SLAs. It involves customer communication, escalation handling and coordination across teams for smooth service readiness.
Junior telecom delivery and operations role suited for candidates with 0-1 year experience in Telecom/ISP. Good if you have basic knowledge of telecom standards and are comfortable with coordination, order tracking and customer communication. Pure technical design or pure coding profiles may not find this matching.
Roles and Responsibilities
Responsible for delivery of services for international customers
Handle OLO – Delivery Management
Coordinate with suppliers for service delivery
Ensure all installation functions are performed on time to meet agreed SLAs
Perform escalation management when necessary, especially if project is in jeopardy
Manage customer communications and KCIs (Keep Customer Informed)
Ensure customer-end service readiness
Handle end-to-end order management for smooth delivery
Coordinate with suppliers and secure field resources for priority orders following escalation matrix
Eligibility Criteria for Tata Communications Jr Team Member
Must-Have Requirements
0 to 1 year of experience in Telecom/ISP domain
Basic understanding of telecom standards and protocols
Knowledge of Microsoft Office applications
Strong coordination skills and logical approach
Strong verbal and written communication skills
Good team player with focus on customer experience and satisfaction
Ownership and responsiveness towards assigned work
Ability to collaborate with team and other stakeholders
Preferred / Required Skills
Network design and network planning knowledge
Order management and service delivery experience
Escalation management skills
Understanding of telecom standards or telecom protocols
Selection Process
1. Online Application & Resume Shortlisting
2. Technical / Domain Screening
3. Interview(s)
4. HR Discussion
How to Apply for Tata Communications Jr Team Member
Official
Apply Link: https://jobs.tatacommunications.com/jobs/6511904020?channel=TGlua2VkSW4=
Documents Required: Updated resume highlighting any Telecom/ISP experience, knowledge of telecom standards/protocols, Microsoft Office skills and coordination or order management exposure
FAQs
Who can apply? Candidates with 0 to 1 year experience in Telecom/ISP domain having basic understanding of telecom standards and strong coordination and communication skills.
Is this suitable for freshers? Yes. The role accepts 0 to 1 year of experience.
Work Mode? Based in Chennai, Tamil Nadu.
Core Focus? Service delivery, order management, supplier coordination, SLA adherence and customer communication for international telecom customers.

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Source: PANI · https://panihq.com/jobs/jr-team-member-network-operations-support-platform-planning-network-design-at-tata-communications-chennai-tamil-nadu-india-53652